Cancellations are a difficult affair for both us and prospective customers. We therefore try to approach it with a ‘common sense’ attitude. We also pre-book many of the activities undertaken on the day of your trip, all of which are non-refundable. If you cancel due to sickness and we are unable to place you on another trip, you can go to the doctors and obtain a medical certificate.
We can then issue you with a receipt for the money paid to FASboat, all of which can be claimed back from the majority of holiday insurance providers. If we decide to cancel due to bad weather, we will have done so taking into consideration the group’s safety and that of the vessel, as well as predicted weather forecasts and satellite images. In this instance your deposit will be refunded in full.